The Oracle Health EHR, in our opinion, is simply the best because of its relative ease of use and customisability. But, with any technology, it only works as well as its users allow it to. Used optimally, EHR systems can facilitate the seamless integration of health data and patient information, streamline workflows, improve patient outcomes, and enhance the overall patient experience. However, without proper utilization and upkeep, even the best EHR systems can fail to meet the expectations of healthcare professionals. Given this, we will provide valuable insights for CIOs and CTOs in healthcare organizations on maximizing the use of Oracle Health’s EHR system.
1 Tailor the EHR system to meet clinicians’ needs
Oracle Health EHR can be customized to align with specific workflows and clinical processes. One great example are MPages, which allow organizations to create tailored dashboards and user interfaces. This can save clinicians significant time and effort as they navigate through the system, resulting in more efficient care delivery.
Of course, only the clinicians themselves know exactly how they use information to treat their patients and so by involving end-users in the implementation process and getting their input on customization, you can ensure the EHR system meets their specific needs. This will ultimately result in improved efficiency.
2 Leverage automated processes
Oracle Health EHR offers a range of automation capabilities that can significantly reduce manual tasks for healthcare professionals. These include e-prescribing, clinical decision support tools, and automatic patient reminders. By utilizing these features, healthcare organizations can save time and resources, allowing staff to focus on more critical tasks.
None of these straightforward and some configurations by an expert to set them up will be required. Your users will also need training.
3 Utilize mobile accessibility
The Oracle Health EHR system offers a mobile application that allows clinicians to access patient information from any location with an internet connection. This feature can significantly improve efficiency by allowing healthcare professionals to review patient records, prescribe medications, and make clinical decisions on the go.
4 Train staff on the use of the system
Effective and efficient use of EHR systems relies on the user’s ability to navigate and understand the technology. Allocate appropriate resources to train healthcare professionals on using Oracle Health’s EHR system, covering everything from basic functionality to more complex features. Regular refresher courses will ensure all users stay up-to-date on any changes to the system. Oracle Health provides initial training to establish a solid foundation of system knowledge. However, as new practitioners join your organization or additional support is needed, having access to an Oracle Health expert becomes crucial. These experts not only offer training but also bridge any skills gaps in the interim. Discover how EHR Enhancify can support you in this regard.
By investing in proper training, healthcare organizations can reduce errors and improve efficiency as staff become more confident and efficient in navigating the EHR system.
5 Utilize data analytics
Oracle Health EHR offers robust data analytics capabilities that allow organizations to analyze patient data and identify trends, patterns, and gaps in care. This can greatly enhance efficiency by providing insights that can inform decision-making and improve patient outcomes. Utilizing data analytics also allows organizations to identify areas for improvement and implement targeted interventions. You can read more about Oracle Health’s data analytics here.
6 Gather regular feedback from users
User feedback is essential for continuous improvement in the technology. Encourage open communication channels amongst healthcare professionals and IT staff, allowing for regular feedback on any issues or concerns with the EHR system. This provides the opportunity to address problems proactively and uncover areas for improvement.
Similarly, as healthcare processes and practices evolve, it’s important to regularly review EHR workflows to ensure they are still aligned with organizational goals and objectives. This can help identify any bottlenecks or inefficiencies within the system and allow for adjustments to be made accordingly.
7 Consider the patient’s perspective
A patient-centered approach is crucial in healthcare. When implementing and utilizing Oracle Health’s EHR system, consider how the technology affects the patient’s experience.
For example, ensure that patient information is accurately recorded and easily accessible to healthcare professionals to avoid delays and confusion during appointments. Additionally, could you be making better use of features like patient portals to allow patients to access their records and communicate with healthcare staff? This would promote transparency and patient engagement.
8 Integrate with other systems
Integrating Oracle Health’s EHR system with other systems used in the organization can greatly enhance efficiency and improve patient outcomes. For example, integrating the EHR with a laboratory information system can streamline the ordering and reporting of lab tests, reducing manual tasks for healthcare professionals.
As part of the implementation process with Oracle Health, you will be asked about the other systems you use so that the implementation team can assist you with integration. However, what if you forgot a system or decided to change one since the implementation process concluded? Make sure all your systrems are correctly integrated with your EHR as soon as you can, and if you need help, EHR Enhancify can assist on a project by project support basis.
It’s also important to evaluate other systems used in your organization and identify opportunities for integration to reduce duplicate data entry and improve overall workflow.
9 Make use of AI and voice recognition
Implementing Artificial Intelligence (AI) and voice recognition technologies can streamline operations and improve user experiences with Oracle Health EHR. In October 2023, the vendor announced that users will soon be able to interact with the platform in a number of ways including voice, and keyboard input. This means a clinician could verbally ask Oracle Health to complete an action on their behalf such as display an X-ray, and the platform can also record conversations alert a physician to a trend, such as a spike in some health data, order medication and schedule a follow-up call with a patient.
10 Take advantage of support resources
Oracle Health provides a number of resources for healthcare organizations utilizing their EHR system, including user guides, online forums, and technical support. Take advantage of these resources to troubleshoot any issues that may arise and stay up-to-date on the latest features and updates.
Keeping the EHR system maintained and operating at optimal levels is crucial. Enlist an IT expert with knowledge of Oracle Health’s EHR system to resolve technical issues promptly as they arise and to ensure updates and system maintenance are carried out efficiently.
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In conclusion, successfully implementing and utilizing Oracle Health’s electronic health record (EHR) system requires a strategic approach. It’s important to invest in training and regular system updates, as well as integrating AI and voice recognition technologies. By emphasizing user feedback and keeping a patient-centered perspective, you can ensure that the technology meets the needs of healthcare professionals and aligns with patient care goals. Finally, integrating the EHR system with other organizational systems can also streamline processes, reduce manual tasks, and improve efficiency.
It may seem like a daunting journey, but with support from Oracle Health and partners like EHR Enhancify, you’ll have valuable guidance and assistance along the way. Remember, your goal is not just to implement an EHR system, but to leverage it as a key tool in delivering high-quality, efficient, and patient-centered care.